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OUR STORY

FAQ

Kick-Ass cheese was first introduced for sale at the Lancaster Food & Drink Festival in April 2013.  Sales and production have grown rapidly ever since.

 

Kick-Ass cheese is the creation of husband and wife partnership Tim & Sue Procter. The Kick-Ass brand is part of Procter’s Cheeses Limited, a cheese factoring business based in the picturesque village of Chipping, Lancashire.  The name Kick-Ass cheese came to be when Tim & Sue were selling cheese at a farmers market in West Lancashire. A regular customer who loved Tim’s mature cheddar, came to the stall and asked for some of “that Kick-Ass cheese”!!  Our reply was “it’s not Kick-Ass, its Procter’s”….and from that brief conversation the idea was born.

 

The Procter family have been making cheese in Lancashire for 80 years or more.  The family still does, but have also diversified into a successful cheese factoring business.  Always looking to build on previous success, we now see this new branding as further diversification with the creation of the Kick-Ass cheese brand.  

Q. Is there a minimum order and delivery charge?

A. There is no minimum order value - a delivery charge is applicable on orders less than £22.  Delivery is FREE OF CHARGE for orders greater in value of £22.

Q. Do you deliver outside of the UK?

A. No.  We only deliver to UK mainland addresses, which excludes the Highlands and Islands of Scotland.

 

Q. Do your products contain gluten, and if so which ones?

A. All our cheeses are gluten free.

 

Q. When can I expect my cheeses to be despatched?

A. We send out internet orders twice a week and schedule for “next day delivery”.  We use Royal Mail Couriers who can track and monitor your delivery and you can expect any orders to arrive within 3 working days on receipt of order.

 

Q. I may not be at home when the goods are delivered?

A. Orders can be sent to an alternative address, such as your workplace.  We can only deliver to ONE nominated address.  The package can be left in a specified location at the address or left with neighbours.

 

Q. Is the cheese suitable for vegetarians?

A. Yes, a non-animal rennet is used in the manufacture of all the cheeses.

 

Q. Is the cheese pasteurised?

A. Yes all our cheese is made with pasteurised milk.

 

Q. How should the cheese be served?

A. Ideally we suggest that the cheese be served at room temperature.  Remove the cheese from your fridge an hour before consuming.

 

Q. What is the best way to store cheese and how long will it keep?

A. The cheese is best stored between 2 – 5 degrees C and should be eaten before the “Best before date”.  Our cheeses are coated in a wax which is part of the packaging and does not affect the storage of the cheese.  You can expect our best before dates to range between 6 – 8 weeks.

 

Q. Where can I find my local stockist?

A. Please call the sales office (01995 61626).

 

Q. Can I freeze your cheese?

A. Yes you can freeze our cheese and it will keep perfectly for up to 12 months.

 

Q.  Does the weight of the cheese include the waxed coating?

A. No, the weight of the cheese is as specified on the label and does not include the wax coating.

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